FSWin Casino's Privacy Policy
— Your data is safe with us

01 What Information We Collect

FSWin Casino collects certain information to deliver the best gaming experience and ensure platform security. We only collect what is strictly necessary — nothing more. Below is a detailed breakdown of the information we collect:

02 How We Use Your Information

FSWin Casino uses your information solely for specific, lawful purposes. We never use your data outside the scope of this privacy policy. The main reasons we use your information are:

• To complete account registration and identity verification (KYC).
• To securely process deposits, withdrawals, and other financial transactions.
• To deliver bonuses, promotions, and personalized offers to you.
• To provide more effective customer support.
• To maintain platform security and prevent fraud.
• To meet legal obligations and satisfy regulatory requirements.
• To administer responsible gaming programs.
• To improve platform services and enhance the user experience.

FSWin Casino never uses your information for spam, irrelevant marketing, or any unethical purpose. If you no longer wish to receive promotional emails from FSWin Casino, you can unsubscribe at any time.

03 Data Storage & Protection

FSWin Casino follows the highest industry security standards to keep your data safe. Our servers and data storage systems undergo regular security audits.

What FSWin Casino does to protect your data:

Your information is retained for a defined period in accordance with legal requirements and regulatory obligations. Even after account closure, certain data may be kept for a specified period for legal reasons.

04 Sharing Information with Third Parties

FSWin Casino never sells your personal information or shares it without your permission. However, there are limited circumstances in which data may be shared with third parties:

• Payment Processors: Necessary financial information is shared with bKash, Nagad, Rocket, or other payment gateways to complete transactions.
• KYC verification services: Your information may be shared with a licensed KYC service provider to verify your identity.
• Legal authorities: We are required to disclose information upon a valid court order, government directive, or lawful request from a law enforcement agency.
• Technology Partners: Technology partners who help operate the platform may access limited data under contractual confidentiality obligations.

05 Cookie Policy

FSWin Casino uses cookies on its website to enhance your browsing experience. Cookies are small text files stored on your device. We use the following types of cookies:

• Essential cookies: For login sessions, security tokens, and core platform functionality — these cannot be disabled.
• Performance Cookies: Collects analytics data to analyze site speed and performance.
• Functionality Cookies: Helps remember your preferred language, theme, and other settings.
• Marketing Cookies: Used to show you relevant promotions based on your interests. You have the option to turn these off.

You can control or delete most cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain FSWin Casino services.

06 Your Rights

You have important rights over your personal data at FSWin Casino. These rights are recognized under international privacy laws, and we fully respect them:

• Right of Access: You have the right to know what information FSWin Casino holds about you.
• Right to Rectification: You may request correction of any inaccurate or outdated information.
• Right to Erasure: Under certain conditions, you may request deletion of your data ("right to be forgotten").
• Right to Restrict Processing: You can request that the use of your information be restricted to specific purposes.
• Right to Portability: You can download your data in a machine-readable format.
• Right to object: You may object to your data being used for marketing or profiling purposes.

To exercise any of these rights, please contact our support team. We typically respond to requests within 30 days. In some cases, legal obligations may prevent complete deletion of certain data — if so, we will explain the situation to you in detail.

07 Children's Privacy

FSWin Casino is strictly an adults-only (18+) gaming platform. We do not knowingly collect information from anyone under the age of 18.

• Age verification is mandatory at the time of registration.
• Government-issued ID is verified during the KYC process to confirm your age.
• If we become aware that a minor has created an account, that account will be immediately closed and any collected data will be deleted.
• If you believe your child has created an account on FSWin Casino, please contact our support team immediately.

08 Privacy Policy Changes

FSWin Casino reserves the right to update this privacy policy when necessary. Updates may be made due to legal changes, the introduction of new technologies, or changes to our services.

• For significant changes, a notice will be sent to your registered email address.
• You can check when the policy was last updated by looking at the "Last Updated" date at the top of the page.
• Continued use of FSWin Casino after any changes have been made will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you may request to close your account.

09 Contact Us

If you have any questions or concerns about our Privacy Policy, feel free to reach out to us. FSWin Casino's dedicated privacy team is always ready to address your queries.